Reviews, Google Business Profile and local search

    Google says local results are based mainly on relevance, distance and prominence, and that review count and review score form part of prominence. Reviews are therefore one input into how a business appears in Google Maps and local search, alongside an accurate and complete Business Profile. The guides in this hub explain what Google has said publicly about local ranking, how reviews fit into that picture, and which parts of a Business Profile are worth keeping up to date: categories, opening hours, photos, services and contact details. They also look at how review text can describe your services in customers' own words, and at newer search features that summarise reviews. No review tactic can guarantee a ranking position, so these articles focus on steady, policy-safe practices rather than shortcuts or promises.