Return & Refund Policy

    This policy applies to purchases made through our website by customers worldwide.

    Your Right to Cancel (Non-Customised Products)

    If you are a consumer in the UK or European Union, you have the legal right to cancel your order within 14 days of receiving your item, without providing a reason. Customers in other regions may also request a return within 14 days of delivery.

    The product must be unused
    It must be in its original packaging
    It must be in resalable condition

    Customised & Personalised Products

    Products that are customised or personalised (including cards printed or programmed with logos, branding, or custom information) are non-returnable and non-refundable, except where the item is faulty, arrives damaged, or has a manufacturing defect.

    Refunds

    Once a return is approved and received, refunds will be processed within 7–10 business days to the original payment method.
    Original shipping and handling fees are non-refundable, unless the item is faulty or incorrect.
    Return shipping costs are the responsibility of the customer, unless the product is defective.

    Damaged or Defective Items

    If your item arrives damaged or has a manufacturing defect, please notify us within 48 hours of delivery and include your order number and clear photos of the issue. In verified cases, we will arrange a replacement or refund at no additional cost.

    Return Authorisation

    All returns must be approved before being sent back. Items returned without prior authorisation may not be accepted or refunded.

    How to Request a Return or Refund

    Include your order number and a brief explanation of your request.

    info@google-reviewcards.com

    Nothing in this policy affects your statutory rights under applicable consumer protection laws in your country or region.